Contact Us Today 207-549-5945

297 Augusta Rockland Rd. | Windsor, ME 04363
P: 207-549-5945 | F: 207-549-4773
Office Hours by Appointment

First Visit

Thank you for choosing our office for all your dental needs. We have created a comfortable environment where you can feel confident in the level of dental care you receive. When you arrive for your first visit, please be prepared to complete all insurance and health information forms that will allow us to begin your dental treatment. We will ask you to fill out several forms that will get you acquainted with our office.

Your initial exam will last approximately one hour. This visit will help us get acquainted with each other and learn about your goals and desires for your dental treatment. Generally, X-rays will be taken allowing your doctor to examine the jaw’s structure, teeth position and teeth decay. Oral hygiene instructions will also be provided along with suggestions to help you care for your teeth. In some cases, we will also clean your teeth on this visit and provide an evaluation that will outline your existing dental problems and proposed treatment.

We believe that good dental care begins with open communication. We promise to speak candidly with you about any symptoms present that may require further dental treatment, our diagnosis, alternative treatments that may exist, and our recommendations. Working together, we can achieve a true partnership, with one common goal – keeping your smile beautiful and your teeth, gums and jaw joints healthy!

 

Discrimination is Against the Law

Windsor Preventive Dental Care

complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Windsor Preventive Dental Care

does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Windsor Preventive Dental Care:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

     ○ Qualified sign language interpreters

     ○ Written information in other formats (large print, audio, accessible electronic formats)

• Provides free language services to people whose primary language is not English, such as:

     ○ Qualified interpreters

     ○ Information written in other languages

If you need these services, contact a dental staff member.

If you believe that Windsor Preventive Dental Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

U.S Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Complaint Portal, available at http://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington D.C. 20201

Toll Free: 1-800-868-1019,

800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

 

We will take reasonable steps to provide free-of-charge language assistance services to people who speak languages we are likely to hear in our practice and who don’t speak English well enough to talk to us about the dental care we are providing.

French:

Nous prendrons les mesures raisonnables pour fournir des services d'assistance linguistique gratuits pour les individus qui parlent des langues que nous sommes susceptibles d'entendre durant nos séances et qui ne parlent pas suffisamment bien l'anglais pour discuter avec nous concernant les soins dentaires que nous fournissons.

Spanish:

Tomaremos acciones razonables para proporcionar servicios de asistencia lingüística gratuitos a aquellas personas cuyo lenguaje escuchemos frecuentemente en nuestro consultorio y que no hablen un inglés lo suficientemente bueno como para hablar con nosotros sobre el servicio odontológico que suministramos.

Chinese:

们将有序地做到提供免言服使我能听懂英不好的人向我有关牙齿护

Cushite:

Wayita hojjii keenyatti Afaanota garaa garaagaraa namoota dubbatani fi tajaajila yaalaa nuti kenninuuf kan nu dandeessisu namoota dandeettii Aaan Ingilliffaa gahaa ta’e hin qabneef deeggarsa afaanii kanfaltii irraa bilisa ta’e kennuudhaaf tarkaanfii bu’a qabeessa ta’e ni fudhanna.

Vietnamese:

Chúng tôi sẽ thực hiện các bước cần thiết để cung cấp dịch vụ hỗ trợ ngôn ngữ miễn phí cho những người giao tiếp bằng những ngôn ngữ mà chúng tôi có thể nghe thấy tại phòng khám của mình và cho những người không có đủ trình độ tiếng Anh để thảo luận về dịch vụ chăm sóc nha khoa mà chúng tôi đang cung cấp.

Arabic:

سوف نقوم باتخاذ خطوات معقولة من أجل توفير خدمات المساعدة اللغوية بدون تكلفة للأشخاص الذين يتحدثون لغات أخرى من

المرجح أن نستمع إليها خلال ممارستنا والذين لا يتقنون تحدث الإنجليزية بشكل جيد يمكنهم من التحدث إلينا فيما يتعلق برعاية الأسنان

التي نقدمها.

Mon-Khmer, Cambodian:

យយើងខ្ញុំនឹងចាត់វិធានការសមយេតុផលយដើមបីផដល់ជូននូវយសវាជុំនួយភាសាយោយឥតគិតថ្លៃដល់អ្នកនិយាយភាសាដដលយយើងខ្ញុំចង់សាដប់ន់យ្កងញងការអ្នុវតបរប់នស់យយើងខ្ញុំ និងអ្នកដដលនិយាយភាសាអ្ង់យគៃសមិនសូវបានលអកងញងការនិយាយមកកាន់យយើងខ្ញុំអ្ុំពីការដលទុំមាត់យមេញដដលយយើងខ្ញុំកុំពុងផដល់ឲ្យ។

Russian:

Мы принимаем необходимые меры, чтобы предоставить бесплатные услуги переводчика для общения на языках, с которыми мы сталкиваемся в нашей практике с клиентами, которые не владеют английским языком достаточно, чтобы обсудить с нами стоматологическое обслуживание, которое мы предоставляем.

Tagalog:

Gagawin namin ang mga makatwirang hakbang para maibigay namin ng walang bayad ang mga tulong na serbisyo sa wika para sa mga taong nagsasalita ng mga wikang karaniwan naming naririnig sa aming pagsasagawa at sa mga hindi bihasa sa pagsasalita ng Ingles na sasangguni sa amin tungkol sa pangangalaga ng ngipin na ibinibigay namin.

German:

Wir werden angemessene Schritte unternehmen, um denen eine gebührenfreie Sprachunterstützung zu bieten, die Sprachen sprechen, die wir möglicherweise in unserer Praxis hören, die aber kein Englisch sprechen, das gut genug ist, um mit uns über die Zahnpflege zu sprechen, die wir anbieten.

Thai:

เราได้ก้าวไปอีกขั้นด้วยการให้บริการผู้ช่วยด้านภาษาโดยไม่มีค่าบริการ ให้กับผู้ที่ไม่สามารถสื่อสารด้วยภาษาอังกฤษเกี่ยวกับการดูแลทันตกรรมที่เราให้บริการได้ดีพอและใช้ภาษาที่เรามักจะได้ยินบ่อยในศูนย์ทันตกรรมของเรา

Nilotec (Dinka):

Wɔ bë dhɔ̈ɔ̈l lɔcök ya kuany yic agoku kuɔny ë wɛ̈r ë thok ya gam abac tënɔŋ kɔc ye jam në thook kɔ̈k lëu ku buk keek ya piŋ të lui wɔ ku ci ye jam apiath në Lengelith agokï jam kenë wɔk në ajuiɛr de leec man yeku looi

Korean:

저희는 적절한 조치를 통하여 언어 지원 서비스를 무료로 제공할 것입니다. 다만, 실제로 저희에게 관심이 있는 언어를 쓰지만 저희 치아 관리 서비스에 대해 의견을 줄 수 있을 만큼 영어로 의사소통이 원활하지 않는 경우로 한정합니다

Polish:

Będziemy podejmować stosowne kroki, by zapewnić bezpłatne usługi wsparcia językowego dla ludzi, którzy rozmawiają językami, które my chcielibyśmy słyszeć w naszym gabinecie i dla tych, którzy nie mówią po angielsku na tyle dobrze, aby rozmawiać z nami o opiece stomatologicznej, którą zapewniamy.

Japanese:

実際練習にするく可能性がある言語人々で、弊社提供している歯科治療について、英語がそれほど上手でない人々に、無償言語支援ビスを提供するために合理的措置じるつもりです。